Terms of service

Welcome to Creatively3D. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms are governed by South Australian laws, including the Fair Trading Act 1987 (SA) and the Australian Consumer Law (ACL). Please read them carefully before making a purchase or using our services.

 

General Information

•         This website is operated by Cretaively3D, located in South Australia.

•         All products and services offered are subject to availability and may be modified or discontinued without prior notice.

•         These terms are governed by the laws of South Australia, including the Fair Trading Act 1987 (SA), which incorporates the ACL as a law of South Australia.

 

Compliance with South Australian Law

Our business complies with:

•         The Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010), which provides guarantees for goods and services, including protection against misleading or deceptive conduct.

•         The Fair Trading Act 1987 (SA), which provides additional protections specific to South Australia, such as industry codes of conduct and remedies for breaches.

 

Eligibility

•         You must be at least 18 years old to make a purchase on our website.

•         By placing an order, you confirm that all information provided is accurate and complete.

 

Orders and Payment

•         Order Acceptance: Placing an order does not constitute a contract until we received payment. We reserve the right to refuse or cancel any order at our discretion.

•         Pricing: Prices are listed in AUD (Australian Dollars) and include applicable taxes unless stated otherwise. Shipping fees are calculated during checkout.

•         Payments must be made in full before orders are processed.

 

Shipping Policy

Refer to our detailed Shipping Policy for information on delivery methods, timelines, and responsibilities.

 

Returns and Refunds

Our Returns Policy outlines eligibility criteria, conditions for returns, and refund processing times in compliance with the Australian Consumer Law.

Under the ACL:

•         Consumers have a right to request a refund, repair, or replacement for defective goods.

•         Refunds will not apply if you simply change your mind unless otherwise stated in our policy.

 

Damages

For details on handling damaged or defective products, please refer to our Damages Policy.

 

Consumer Guarantees

Under South Australian law:

•         Goods sold must meet consumer guarantees under the ACL, including being of acceptable quality, fit for purpose, and matching descriptions provided.

•         If a product fails to meet these guarantees, you are entitled to a remedy such as repair, replacement, or refund depending on the nature of the failure.

 

Intellectual Property

•         All content on this website (e.g., text, images, designs) is owned by or licensed to Creatively3D.

•         Unauthorised use of any content is prohibited without prior written consent.

 

Product Liability

•         We ensure all products meet quality standards; however, we are not liable for damages caused by improper use, modifications, or failure to follow provided instructions.

•         For custom or personalised items, liability is limited to defects in materials or workmanship.

 

Limitation of Liability

To the fullest extent permitted by law:

•         We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

•         Our maximum liability is limited to the purchase price of the product.

 

User Conduct

By using our website, you agree not to:

•         Violate any applicable laws or regulations.

•         Interfere with the operation of the website.

•         Submit false information or engage in fraudulent activities.

 

Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data in compliance with South Australian privacy laws.

 

Changes to Terms

We reserve the right to update these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

 

Dispute Resolution

In case of disputes:

1.     Contact us first at Kurtis@creatively3d.com.au to attempt resolution.

2.     If unresolved:

•         Disputes will be governed by South Australian law.

•         Claims must be brought before courts located in Adelaide, South Australia.

 

Warranty Disclaimer

All products are sold "as is" unless otherwise specified. We disclaim all warranties except those explicitly stated on product pages.

 

Contact Information

For questions about these Terms & Conditions or your rights under South Australian law: Creatively3D - Kurtis@creatively3d.com.au